Frequently Asked Questions

Where are you located?

We are situated in the center of Ballymena, opposite Middletown Coffee.

1 Wellington street, Ballymena, BT43 6AX

How do I book an appointment?

To book a piercing, simply book an appointment on our site and we’ll confirm the date and time with you!

To book a tattoo, get in touch to discuss what you are after and which artist you would like (it’s okay if you don’t know, we are here to help!) As so many options need to be considered, we would love to chat with you before a booking takes place. Get in touch with us to start your tattoo!

How much will it cost?

We will be more than happy to give a price estimate quote after the artist, design, size and placement is decided upon before your appointment.

Do you have a cancellation policy?

Notice of cancellations or reschedules must be made 3 days prior to the day of your appointment; within 2 days of the appointment date is considered short notice resulting in the deposit taken as a cancellation fee. (at least 24 hours notice is required for piercings)

We will send you a confirmation text 2 days prior to your appointment date, if you do not reply to this message within 24 hours we will assume that you are not attending your appointment and it will be void, along with your deposit.

You will have the opportunity to reschedule a maximum of two times before losing your deposit, after this if you would like to reschedule you will have to pay a further deposit to rebook.

Please let us know asap if you need to cancel or reschedule.

**If you are booked for a timed appointment and you arrive having drastically changed your ideas which do not equate to your booked time, your deposit will be taken in addition to full cost, as partial reimbursement for the artist’s loss of earnings. If you wish to change your design/idea please let us know within 3 days of appointment to avoid additional costs.

Can I bring people with me?

Unfortunately as we are so busy there is not space to accommodate yourself and your friends in our studio. Unless agreed in advance, we ask that clients come alone to their appointment.

Can I get an old tattoo covered up?

We are happy to discuss cover up jobs with you, but we can not guarantee that your old tattoo will disappear – despite our talent! Get in contact or come on into the studio and let’s have a chat.

at what age can i get a tattoo / piercing?

TATTOO: You MUST be 18 years old or above and able to provide photo ID to get a tattoo, it is ILLEGAL to tattoo anyone under the age of 18.

PLEASE be sure to bring your VALID photo ID with you, regardless of your age. If a valid ID is not provided you may be refused service. 

Valid forms of ID include: Passport or Driving licence ONLY (student/local ID cards are not valid forms if ID)

 

PIERCING: Some piercings have different age restrictions. VALID ID MUST BE PROVIDED 16 YEARS AND ABOVE

                   Lobe piercings – Age 10 and above (If under 16 a parent or LEGAL guardian must be present to sign for consent)

                   Cartilage/Facial/Body piercings –  Age 14 and above (If under 16 a parent or LEGAL guardian must be present to sign for consent)

                   Tongue/Smiley piercings – Age 16 and above (regardless of consent – ID essential) 

                   Nipple piercings – Age 18 and above (regardless of consent – ID essential)

 

*ONLY Parent or LEGAL guardians may sign for consent (no siblings/older friends/family friends etc)

How do I pay?

Tattoo: We will take a non-refundable deposit before confirming your booking (deposits vary depending on the appointment). Deposits can be paid on card, the remaining balance will be paid in cash. Please arrive to your appointment prepared with your cash payment. 

Piercing: Payments can be completed cash, or card up to £80

Booking confirmation

When booking an appointment, we will request a non-refundable deposit (deposits vary depending on design), once paid you will receive confirmation of your appointment date and time. (if you do not receive confirmation of your appointment, it has not been booked. If you have paid a deposit and not received confirmation, Please get in contact again asap as your message may have been missed.

You will receive a confirmation text reminder roughly 2 days before your appointment, if you do not confirm with us within 24 hours we will assume you are no longer attending and your appointment will be void, along with your deposit.

WE PROVIDE AGE RESTRICTED SERVICES HERE

IT IS ILLEGAL TO TATTOO ANYONE UNDER THE AGE OF 18 YEARS OLD

YOU MUST PROVIDE PHOTOGRAPHIC ID AT YOUR APPOINTMENT (REGARDLESS OF AGE) 

IF YOU DO NOT PROVIDE PHOTOGRAPHIC ID WE HAVE EVERY RIGHT TO REFUSE SERVICE.

Studio 16 Tattoo and Piercing